|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Reactive Unvalid Prepaid Number

Member
Posts: 3
Registered: ‎27-05-2020

May I know izit able to reactive an unvalid prepaid number?

Highlighted

Re: Reactive Unvalid Prepaid Number

Support
Posts: 487
Registered: ‎30-05-2019

Hi pppsss,

 

We can help you to check on your account status but verification is required, are you the registered owner of this Digi number? (YES / NO), please provide us your mobile number, your full name, and the last 4 digits of the IC number?

 

Thank You,

Joe

Highlighted

Re: Reactive Unvalid Prepaid Number

[ Edited ]
Member
Posts: 3
Registered: ‎27-05-2020
A
Highlighted

Re: Reactive Unvalid Prepaid Number

Support
Posts: 487
Registered: ‎30-05-2019

Thank for your reply but this number is not registered under your name, 

If the prepaid number is been terminated a long time ago means that is no longer can register back.

Highlighted

Re: Reactive Unvalid Prepaid Number

[ Edited ]
Member
Posts: 3
Registered: ‎27-05-2020
A
Highlighted

Re: Reactive Unvalid Prepaid Number

Support
Posts: 487
Registered: ‎30-05-2019

We are sorry to say that we are not able to disclose the account information if you are not the registered owner, we responsible for ensuring that Digi's customer information is not disclosed to any party under the Personal Data Protection Act 2010.
If you need further assistance, please inform the registered owner to contact us directly via Facebook / Twitter account or call our Digi helpline at 0162211800 for further assistance.