28-05-2020 07:48 PM
We can help you to check on your account status but verification is required, are you the registered owner of this Digi number? (YES / NO), please provide us your mobile number, your full name, and the last 4 digits of the IC number?
28-05-2020 10:21 PM
Thank for your reply but this number is not registered under your name,
If the prepaid number is been terminated a long time ago means that is no longer can register back.
28-05-2020 11:24 PM
We are sorry to say that we are not able to disclose the account information if you are not the registered owner, we responsible for ensuring that Digi's customer information is not disclosed to any party under the Personal Data Protection Act 2010.
If you need further assistance, please inform the registered owner to contact us directly via Facebook / Twitter account or call our Digi helpline at 0162211800 for further assistance.