29-05-2020 06:08 PM
For the "MyDigi Free Rewards Credit", you can only use the free credit to purchase MyDigi Rewards item ya, the free Mydigi Rewards Credit is not included for others subscription eg, internet packages, call or etc.
"Free Credit" can be used for all purposes such as voice calls (excluding Premium calls to 1051, 1800,1300), SMS, MMS, IDD and Internet except Talktime Extend, Talktime Transfer, International TalktimeTransfer, Digi Direct Billing (purchases from Google Play, App Store, Apple Music, iTunes etc), roaming services and renewal charges.
The Free Internet Credit can be used for our Internet subscription such as daily, weekly, monthly internet package. Once the subscription is done, it will auto-deducted from the Free Internet Credit. However, it is not applicable for a renewal subscription.
06-11-2020 03:15 PM
Hi, I have received SMS to claim free rm5 MyDIgi Rewards Credit in Box of Surprise but I can't find it in my Digi app. Can you please advise?
06-11-2020 03:22 PM
Hi. For the "MyDigi Free Rewards Credit", you can only use the free credit to purchase MyDigi Rewards item ya, the free Mydigi Rewards Credit is not included for other subscriptions eg, internet packages, call or etc.
16-11-2020 01:30 AM
readuan5117, please PM us the screenshot of the free RM 5 credit promo for further assistance on this. Tq.