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Re activate volTE

Member
Posts: 2
Registered: ‎26-05-2018

Hello...

Please help me re activate my volTE..  number is 0168160101

Thank you..

Re: Re activate volTE

Valued Contributor
Posts: 367
Registered: ‎02-06-2015

You can activate via mydigi app, under setting section, then subscription, or chat in mydigi app with CS.

 

but if ya phone support then u can use volte, otherswise dg will say depend phone manufacturer. Really wonder, dg as a whole, will be in stroner position to talk to phone maker, wether most famous brand or others.  

Re activate volTE

Member
Posts: 2
Registered: ‎26-05-2018
I accidentally deactivated my voLTE at digi apps, i try to re activate it on my setting but stil cant. Pls help me change it my num 016 8160101. Thanks

Re: Re activate volTE

Support
Posts: 4,881
Registered: ‎01-05-2015

Kindly note that the Vo-LTE service has been activated for your number, yixin :-)
For list of the Vo-LTE supported phone under Digi network, kindly refer to this link ya https://goo.gl/FkGPBq

 

I accidentally deactivated my voLTE at digi apps, i try to re activate it on my setting but stil cant. Pls help me change it my num 016 8160101. Thanks
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Re activate volTE

Member
Posts: 1
Registered: ‎30-05-2018

Hai, i just got Oppo F7 from Digi package, is this phone is VoLTE enable? tried to make a call and the line dropped to 3g, if this phone is Volte enabled, how to enable it? 

Re: Re activate volTE

Support
Posts: 4,881
Registered: ‎01-05-2015

For the time being, Digi Vo-LTE service does not support Oppo phone model, Haziqhanif21.

You can check the list of Digi Vo-LTE supported phone over here https://goo.gl/z7RzVA

TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Re activate volTE

Member
Posts: 1
Registered: ‎31-08-2018
I accidentally deactivate Vo-lte in mydigi app. Please help my number 0146056779 to reactive

Re: Re activate volTE

Support
Posts: 2,719
Registered: ‎01-12-2016

Hi Kuikui, we have successfully activated VoLTE for your mobile number. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment. You may refer to http://new.digi.com.my/services/volte ☺️

Re: Re activate volTE

Member
Posts: 7
Registered: ‎08-09-2018
Hai.



I'm Tan Poh Fu, phone number 0169950046.



Please activate my VoLTE and currently use Redmi 4a.



Thank you

Re: Re activate volTE

Support
Posts: 4,889
Registered: ‎10-04-2015

Hi Yubao. Unfortunately, all Xiaomi models can't use the feature just yet. For the list of models that are already listed, you may refer to this link : https://new.digi.com.my/services/volte.

 

We are still working with phone manufacturers for this service. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!