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Re-activate Prepaid Phone Number

Member
Posts: 3
Registered: ‎20-04-2020

Hi, my phone number was terminated because I am overseas. Can anyone help me to re-activate the number? This number is very important to me because it is tied to my banking etc. Thanks.

Re: Re-activate Prepaid Phone Number

Support
Posts: 4,002
Registered: ‎10-04-2015

Hi SeeEe. We are sorry, the reactivation can only be considered if you make a request at our Digi Store within 5 days from its termination date. If it is more than 5 days, the request won't be processed. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Re-activate Prepaid Phone Number

[ Edited ]
Member
Posts: 3
Registered: ‎20-04-2020

Thanks for your reply.

 

Do you mean Digi Store or Digi Service Centre? Can I ask a person to do this on behalf of me or must I present at the Store/Service Centre?

 

 

Re: Re-activate Prepaid Phone Number

Support
Posts: 4,002
Registered: ‎10-04-2015

It is at Digi Store only (the main Store, not Digi Store Express) and must be done within 5 days from the termination date and by the registered owner only. Representative is not allowed.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Re-activate Prepaid Phone Number

Member
Posts: 1
Registered: ‎30-06-2020

hello, can you check if my number has been terminated or not and if it available to reactive?
No: 0134792291

Re: Re-activate Prepaid Phone Number

Support
Posts: 383
Registered: ‎27-03-2020

Hi Riekie, kindly PM us your full name and mobile number for further assistant. Thank you.

Re: Re-activate Prepaid Phone Number

Member
Posts: 2
Registered: ‎15-01-2021
Hi can you check my number if still can re activate?

Re: Re-activate Prepaid Phone Number

Support
Posts: 375
Registered: ‎06-12-2019

Hi. Kindly PM us for further checking. TQ. 

Re: Re-activate Prepaid Phone Number

Member
Posts: 1
Registered: ‎15-01-2021
Can u check my number 01126979981.. Still can be reactivate?

Re: Re-activate Prepaid Phone Number

Support
Posts: 4,522
Registered: ‎01-05-2015

mattwoss, kindly PM us the registered owner name over <here> for further checking on the status of this number. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!