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Accepted Solution

Re- Active

Member
Posts: 6
Registered: ‎05-04-2017

How to re-active suspended prepaid card? Please check my no. 0168476445

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Re: Re- Active

Community Manager
Posts: 8,705
Registered: ‎20-04-2015

If your prepaid is merely restricted due to credit expiry, you can still receive calls. Reload to restore the number's services.

If the prepaid no longer registers on the network (no signal, no incoming calls), the number is terminated. A terminated number cannot be reactivated.


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Re: Re- Active

Support
Posts: 2,977
Registered: ‎10-04-2015

Unfortunately, 0168476445 was terminated early this month because of no reload within the time given.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Re- Active

Member
Posts: 1
Registered: ‎18-06-2017

My phone number is 0167078932. I think that this number has been terminated. This number is important to me. Is that any way to retrieve this number?

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Re: Re- Active

Support
Posts: 2,096
Registered: ‎01-12-2016

Hi Kaiiiiii,

 

We regret to inform you that we unable to reactivate the number once a Prepaid account has been terminated. :-(

 

Thanks.

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Re: Re- Active

Member
Posts: 1
Registered: ‎22-04-2018
No saya 0169069271,boleh tahu sama ada no ini masih boleh di activate atau tidak .. ?
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Re: Re- Active

Anonymous
Posts: 0

Hi Esmeralda, we regret to inform that 0169069271 has been terminated.

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Re: Re- Active

Member
Posts: 3
Registered: ‎01-10-2017
0149959816
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Re: Re- Active

Member
Posts: 1
Registered: ‎24-09-2018
Hi my number is 01126167292. Can u check for me if i can recover my number back? And how?
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Re: Re- Active

Anonymous
Posts: 0

Hi Khairiyahn, we regret to inform you that, it is not possible to reactivate a terminated number. the number will be recycled into the market for sale. but its specific location of the sale will not be known. Smiley Sad