|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

RM4 spam sms from 33293 & 32883

Member
Posts: 14
Registered: ‎02-02-2017

Today i received  this spam  sms  from 33292. Same like previous case, i didnt subscribed  to anything via sms or apps. Before this  i received similar sms from 32883.  ID (CAS-966096-F3C7)   and i still  haven't  get refund from my previous case. Please do something on it.. how to STOP all this bull**bleep** scam from 3rd party?! I am really angry  to all this dirty tactic they use to make money from customer.  PLEASE TAKE ACTION! Thank you.

Highlighted

Re: RM4 spam sms from 33293 & 32883

Support
Posts: 1,818
Registered: ‎01-12-2016

Hi Sky143711,

 

Upon checking,  the services have been deactivated on  04/03/2017 and both refunds have been reflected in your account ya. Thanks.

Highlighted

Re: RM4 spam sms from 33293 & 32883

Member
Posts: 14
Registered: ‎02-02-2017

Okay, thanks

Highlighted

Re: RM4 spam sms from 33293 & 32883

Support
Posts: 1,818
Registered: ‎01-12-2016

You are most welcome,Sky143711. Smiley Happy

Highlighted

Re: RM4 spam sms from 33293 & 32883

[ Edited ]
Member
Posts: 1
Registered: ‎12-03-2017
I have received two spam sms today. i hope will get the refund because i don't subscribe to anything and i will use the credit to subscribe any promotion from digi . This is really annoying, can digi block all the spam sms? 😤😤😤
Highlighted

Re: RM4 spam sms from 33293 & 32883

Support
Posts: 1,818
Registered: ‎01-12-2016

Hi Hwfida,

 

We have limited access to block all the 3rd party services. However, the services have been deactivated on 12/03/2017.  We had highlighted your issue to the 3rd party company to request a refund on your next coming bill after validation. This is your case ID (CAS-1178350-K2C1)  to help you to track on your report.

 

Thanks.

Highlighted

Re: RM4 spam sms from 33293 & 32883

Member
Posts: 1
Registered: ‎15-03-2017
This is not fun
Highlighted

Re: RM4 spam sms from 33293 & 32883

Member
Posts: 1
Registered: ‎15-03-2017
I have received two spam sms today. i hope will get the refund because i don't subscribe to anything and i will use the credit to subscribe any promotion from digi . This is really annoying, can digi block all the spam sms? 😤😤😤
Highlighted

Re: RM4 spam sms from 33293 & 32883

Support
Posts: 3,988
Registered: ‎01-05-2015

Kindly PM us your phone number <here> for further clarification please, @HAHKEVIN.

 

More info on the 3rd party SMS service here https://goo.gl/nPyRk9.

Thank you.​​​​​​

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

Re: RM4 spam sms from 33293 & 32883

Member
Posts: 1
Registered: ‎15-03-2017
My second number 0163233307 just having a problem with a spam issue from 33293...and every two days rm4 will be deducted from my account...can digi solve this issue??