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Accepted Solution

RM30 Reload Issue

Member
Posts: 2
Registered: ‎02-03-2016
Hi Team,

I did a reload of RM30 using the *123* step, however the reload is not successful as I haven't received the sms informing me about the updated balance in my account.

Your assistance with this is highly appreciated.

Thanks & Regards
Zulfikar

Re: RM30 Reload Issue

Community Manager
Posts: 835
Registered: ‎13-04-2015

Morning zilfikarb Smiley Happy,

 

May I know what is the serial number (not the PIN) on the coupon?

 

 

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: RM30 Reload Issue

Member
Posts: 2
Registered: ‎02-03-2016
Hi thanks for the reply, the updated balance shows on my account now when I check the Digi app. Got worried as didn't receive the sms with the updated info. You can close this case. Thanks again for your prompt reply.

Re: RM30 Reload Issue

Community Manager
Posts: 835
Registered: ‎13-04-2015
Hi zulfikarb,

Thank you for your confirmation. Smiley Happy
Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Need reload code from softpin voucher

Member
Posts: 1
Registered: ‎23-12-2015
I lost this voucher, but luckily I've taken photo but half top only. Can I get reload code by serial number on this 7-11 softpin reload voucher?

Re: Need reload code from softpin voucher

Support
Posts: 5,300
Registered: ‎10-04-2015

Hi Cherly_Teoh. Please bring it over to our Digi Store for further assistance ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: RM30 Reload Issue

Member
Posts: 2
Registered: ‎12-05-2020
Hi Team,

I did a reload of RM30 using the *123* step, however the reload is not successful as I haven't received the sms informing me about the updated balance in my account.
The serial number is : 11069493301000016501

Your assistance with this is highly appreciated.

Thanks & Regards
Haqimie

Re: RM30 Reload Issue

Support
Posts: 3,799
Registered: ‎14-04-2015

kingkimie, please PM us ur number if u still have not received ur reload till now. Tq.

Re: RM30 Reload Issue

Member
Posts: 2
Registered: ‎12-05-2020
what is the number?

Re: RM30 Reload Issue

Member
Posts: 1
Registered: ‎14-04-2021
I did a reload of RM30 using the *123* step, however the reload is not successful as I haven't received the sms informing me about the updated balance in my account.