24-02-2017 02:55 PM - edited 24-02-2017 02:57 PM
Hi there, welcome.
You can check for your internet plan and quota via *116*4#. Alternatively, you can also do it via the MyDigi web portal / mobile app.
If you are having trouble connecting to the internet, check your connection setting first, then restart your phone if necessary. If connection issue persists, I would suggest you to call Digi at 016-2211800 for further assistance.
Have a nice weekend ahead!
25-02-2017 03:30 AM
25-02-2017 11:40 AM
Hi @fiq, network quality can differ on your location and buildings could be blind spot for the network. Please check your inbox for this matter.
02-07-2020 10:49 AM
We can assist you to activate it. Please provide us your phone number. Before that, please refer to this link for supported phone models : https://www.digi.com.my/support/our-network/volte