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RM10 Free Internet (RM) - How to Use

Contributor
Posts: 23
Registered: ‎10-03-2017

Hey DiGi Customer Care,

 

Yesterday I saw this showing inside my myDiGi App : RM10 Free Internet (RM)

 

I tried to buy Internet Add-On RM10 but it been re-directed to "top-up" credit page (because my credit balance is below RM10). Why I can't use this Free Internet credit to buy?

 

Please explain how to utilitize this "Free Internet" ?

 

PS: Currently I have active Monthly Plan - Combo RM38

 

Thanks & wish you have a good Friday :-)

 

Luckystar

Re: RM10 Free Internet (RM) - How to Use

Contributor
Posts: 23
Registered: ‎10-03-2017

Hey support, my Free Internet will expire in less than 5 hours... Very bad still no respond even though posted almost 2 days ago!

Re: RM10 Free Internet (RM) - How to Use

Community Manager
Posts: 8,730
Registered: ‎20-04-2015

Please check with Live Chat or PM our community support to check the free credit you have on your account.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements

Re: RM10 Free Internet (RM) - How to Use

Support
Posts: 2,340
Registered: ‎01-12-2016

Apologize for the inconvenience. Kindly check your PM, luckystar. Thanks.

Re: RM10 Free Internet (RM) - How to Use

Member
Posts: 1
Registered: ‎10-04-2019
mine facing the exact situation.how to use my RM15 Free Internet (RM) . expired within 23hour start now

Re: RM10 Free Internet (RM) - How to Use

Anonymous
Posts: 0

Hi Fitree, the free internet credit can only use for Weekly or Monthly Internet plan. You can check the plan via MyDigi App or dial *116#. Tq

Re: RM10 Free Internet (RM) - How to Use

Member
Posts: 1
Registered: ‎14-07-2019
I buy rm 4 for 3GB ,but the connection still bad.. Smiley Sad

Re: RM10 Free Internet (RM) - How to Use

Member
Posts: 1
Registered: ‎26-07-2019
Hey support, my Free Internet will expire in less than 5 hours... Very bad still no respond even though posted almost 2 days ago

Re: RM10 Free Internet (RM) - How to Use

Member
Posts: 11
Registered: ‎14-10-2020
free internet for me..

Re: RM10 Free Internet (RM) - How to Use

Support
Posts: 4,349
Registered: ‎01-05-2015

Check the available internet offer for your number at MyDigi app > Box Of Surprise, MohdRezuan07 (•‿•)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!