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Re: Prepaid reload problem

Support
Posts: 5,910
Registered: ‎10-04-2015

Hi peaceaienn. Kami dah balas PM yang anda berikan.

 

Terima kasih.

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Re: Prepaid reload problem

Member
Posts: 1
Registered: ‎29-08-2021
My uncle dont get his top up yet but the coupon said "coupun already in use"

Re: Prepaid reload problem

Support
Posts: 5,910
Registered: ‎10-04-2015

Good evening Ellendauz. PM (inbox) and provide us the coupon serial number (not the reload number) for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Prepaid reload problem

Contributor
Posts: 69
Registered: ‎01-08-2021

on 1st of August i just receive an SMS from Digi saying i have received my RM15 internet credit and RM15 is deducted from my balance,i did not subscribe to any internet plan and i have received the same SMS on July but it never deduct RM15 from my balance so i just ignored it but this time i just lost RM15 from something i never subscribe to,i want my money back and cancel the subscription.