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Re: Prepaid reload problem

Member
Posts: 1
Registered: ‎22-05-2021
Saya reload menggunakan online banking. Diberitahu akan masuk dalam 2 jam. Da 4 jam masih belum masuk lagi. Saya tengah urgent nak pakai

Re: Prepaid reload problem

Support
Posts: 5,731
Registered: ‎10-04-2015

Hi Muhammad2201. Kalau masih tak dapat, ikuti langkah-langkah di bawah :

 

1-Kalau beli melalui aplikasi MyDigi = PM (inbox) kami dan berikan nombor transaksi pembelian yang keluar dalam aplikasi MyDigi.


2-Kalau beli terus melalui akaun / app bank atau selain dari aplikasi MyDigi = hubungi bank / penjual tersebut untuk bantuan sebab kredit sepatutnya datang terus dari mereka, bukan Digi.

 

Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Prepaid reload problem

Member
Posts: 2
Registered: ‎06-06-2021
Hi prepaid topup saya sudah digunakan sedangkan saya masih belom menggunakannya. Sila bantu saya.
Saya beli dari Shoppee

Re: Prepaid reload problem

Member
Posts: 2
Registered: ‎06-06-2021
Tolong saya. Prepaid topup pin saya has been used, sedangkan saya belom guna lagi.

Re: Prepaid reload problem

Member
Posts: 1
Registered: ‎02-07-2021
Saya pon mengalami masalah yg sama,baru semalam

Re: Prepaid reload problem

Support
Posts: 4,112
Registered: ‎14-04-2015

Miju, mohon PM kami nombor dan info lengkap untuk semakan dan bantuan lanjut ya

Re: Prepaid reload problem

Member
Posts: 1
Registered: ‎20-07-2021
Knpa pin reload ckp dh guna pdhal bru beli topup

Re: Prepaid reload problem

Support
Posts: 5,731
Registered: ‎10-04-2015

Hi Mohdrahimanelmi. Kami dan balas PM yang anda berikan.

 

Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Prepaid reload problem

Member
Posts: 2
Registered: ‎31-07-2021
1008929618 6000057815 nombor siri

Re: Prepaid reload problem

Member
Posts: 2
Registered: ‎31-07-2021
1008929618 6000057815