29-09-2021 08:28 AM - edited 29-09-2021 08:36 AM
I have reloaded RM30 using internet banking through MyDigi website to my phone. The transaction was successful at 6.52am and the reload summary pops out but it's not updated in my Digi app, no confirmation email sent either. But my money has been deducted. Order number 210929046251926.
Tried again using RM5, same method and same thing happen again but manage to save order number 210929046253435. Now I can't use phone data . Please solve this ASAP.
30-09-2021 07:16 PM
elaine51129, Yinyuan, if u still have not receive the reload amount by now, please PM us ur full name and phone number to check further on this ya