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Prepaid ownership transfer

Member
Posts: 3
Registered: ‎25-08-2017

Hi there, I've been using Digi prepaid for a very long time. However, this number is not registered under my name. Its actually under my friend's name. Would like to know what are the procedure for transfer of ownership to be done and which outlet that I can go do so?

Re: Prepaid ownership transfer

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

You would need to visit a Digi Store with your friend to perform ownership transfer. Select ownership transfer in Products & Services to locate for an outlet: http://new.digi.com.my/support/digi-store


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Re: Prepaid ownership transfer

Member
Posts: 1
Registered: ‎01-02-2021
Bila saya boleh dapat ?

Re: Prepaid ownership transfer

Support
Posts: 4,735
Registered: ‎01-05-2015

Hi, Lynn6302. Bagi transaksi yang dibuat secara online di website Digi, boleh guna order id (210xxxxxxx) untuk mengesan status penghantaran di sini > https://csp.mmag.com.my

Sebarang pertanyaan mengenai status penghantaran, sila berhubung dengan Mmatrix Customer Service di talian 0378903535.
 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!