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Accepted Solution

Prepaid Termination

Member
Posts: 1
Registered: ‎29-05-2017

Hi. Can i terminate prepaid line that's registered under my name even if the line is still active?

Re: Prepaid Termination

Support
Posts: 5,078
Registered: ‎01-05-2015

The Prepaid number will be auto terminated once you hit the expiry date, @FatinAhmad. It can't be manually terminated.

Avoid reloading the number so the validity will not extend ya. TQ.

Have a pleasant day!

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Re: Prepaid Termination

Member
Posts: 1
Registered: ‎01-05-2021

Good morning.

 

I accidentally top up additional MYR30 for a Digi Prepaid line which I wanted to terminate.  How may I terminate my Digi Prepaid immediately  and get back the refund?