Regarding the above matters, I am eligible to Jaringan Prihatin and got the RM15 internet credit.
Since then I subscribed to BigBonus28, but Digi still charged me RM28 without utilised the free internet credit, and the free internet credit has become RM0 when I check via Digi Website. This matters had happen for 2 months straight.
Refer to the attachment below, kindly assist. Thanks!