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Port out

Member
Posts: 1
Registered: ‎15-06-2020
Requested to port out from digi to celcom, but rejected due to the reason I am not replying anything to the sms confirmation which was not true as I already replied and screenshot it. Please expedite my request soonest possible as digi network in my place is getting worst where I am getting almost at the time at H+ and I can't do my job properly with that speed. There were few attempt by digi to retent my departure to other telco, and I can't stay any longer. It has been few years, not it's time to leave. 01156336386

Re: Port out

Member
Posts: 5
Registered: ‎25-06-2020

I also facing this same problem.

 

DiGi asks me to ask my new telco to resubmit the MNP request again. 

however, due to delay in MNP, i have to pay money to DiGi by topping up my account again, to make sure that my account is active during these few days in order to MNP.

 

they are smart. don't you think so?

 

lets report to SKMM http://aduan.skmm.gov.my if you have replied the SMS, but DiGi claimed that no SMS validation received.

 

if SKMM received many complain, perhaps DiGi will change their attitude

Re: Port out

Support
Posts: 2,761
Registered: ‎14-04-2015

yazidrus68, huanting, please inbox us ur full name, IC number and phone number for verification and further checking on this matter. Tq.