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Re: Port out status

Support
Posts: 2,208
Registered: ‎14-04-2015

Emija, please PM/Inbox us ur full name and last 4 digits of ur IC number to check further on this. 

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Re: Port out status

Support
Posts: 300
Registered: ‎27-03-2020

Hi Emija. Please PM us via https://goo.gl/SxGJMl for further assistance. Thank you.

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Re: Port out status

Member
Posts: 1
Registered: ‎31-10-2020
Sorry, your request was rejected. One or more phone lines did not reply to our SMS Validation. Please call 0162211800 for help

I got this message and tried to call customer service but after enter my id the voice is not clear. So I cannot proceed to talk to customer service.
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Re: Port out status

Support
Posts: 826
Registered: ‎18-11-2016

Hi Dzafirah, we can assist to check further on that. Please PM us with your full name and mobile number. Tq 

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Re: Port out status

Member
Posts: 2
Registered: ‎19-11-2020
Hi i want to port out my son number that register under my name. I missed the confirmation msg from DiGi and its expired. Can you send it back? My number is 01126230603
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Re: Port out status

Support
Posts: 4,240
Registered: ‎01-05-2015

Noor6063, kindly inform the new telco to resubmit the request, please. We'll get it processed and send a new validation SMS once receive ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Port out status

Member
Posts: 2
Registered: ‎19-11-2020
I already resubmit my port out.
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Re: Port out status

Support
Posts: 4,240
Registered: ‎01-05-2015

Request received, Noor6063. A new validation SMS will be sent at any time from now. The request will be processed within 24-48 working hours from the time submission received ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Port out status

Member
Posts: 2
Registered: ‎29-11-2020
Hi... please help me to check port out status for this number 0102089062
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Re: Port out status

Support
Posts: 826
Registered: ‎18-11-2016

 Hi Arivu, please drop us a message in PM to check further. TQ