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Re: Port out status

Support
Posts: 4,122
Registered: ‎01-05-2015

Vemax, please inform the new telco to resubmit the request and we will process it accordingly once receive.

Kindly check your PM as well ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Port out status

Member
Posts: 1
Registered: ‎18-04-2020
Hi digi, can you help me check my port out request? It said that i havent reply the msg. But i did reply yes. Digi reject my request to change telco to tune talk. My number is 0146138860.
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Re: Port out status

Member
Posts: 3
Registered: ‎25-11-2019
my port out status from digi was rejected twice. It says “one or more MSISDNs did not reply to sms validation” but i don’t receive any sms from digi! i called digi customer service and they says in 6 hours the sms will come but there is nothing! My number is 0165614059
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Re: Port out status

Member
Posts: 3
Registered: ‎04-06-2020

Hello, I made a request to port out from digi. But it is been rejected. How to solved this problem?

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Re: Port out status

Member
Posts: 3
Registered: ‎04-06-2020

btw this is my number 01136484178

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Re: Port out status

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi cami. The request has been resubmitted and currently in progress. Thank you.

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Re: Port out status

Member
Posts: 3
Registered: ‎04-06-2020
Hope to hear a good news from you! Bcs it’s been several times already I contact digi helpline but still been rejected
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Re: Port out status

Support
Posts: 2,831
Registered: ‎10-04-2015

Hi cami. We believe that your application has been a successful yesterday. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Port out status

Member
Posts: 1
Registered: ‎23-06-2020

Please process the port out request for 0167243898. We did not get any SMS to respond to, and suddenly we got an SMS saying our port out request is being rejected. Please take action immediately or  we will take action at the MCMC.