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Port out rejected

[ Edited ]
Member
Posts: 1
Registered: ‎28-01-2021

Hi my port out from digi prepaid was rejected. it said sorry, your request was rejected, SOME OR ALL NUMBERS ARE NOT IN SERVICE. Please call 0162211800 for help 

 

my number is 0163270732

Thank you

Re: Port out rejected

Support
Posts: 383
Registered: ‎27-03-2020

Hi Aqiliman, kindly PM us your full name and mobile number for further assistant. Thank you.

Re: Port out rejected

[ Edited ]
Member
Posts: 1
Registered: ‎10-04-2021
I want to change my digi prepaid to celcom.. already reply Y as soon I received the sms from digi.. but then they send me this "Sorry, your request was rejected. SOME OR ALL NUMBERS ARE NOT IN SERVICE Please call 0162211800 for help"..

Why is this happening? Please help..

Re: Port out rejected

Support
Posts: 5,261
Registered: ‎10-04-2015

Hi Ceent. Reactivate your account and ask Celcom to resubmit your application. If it is rejected again, PM (inbox) us for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port out rejected

Member
Posts: 2
Registered: ‎12-05-2021
Dua kali request port out kene reject
Apa masalah pon tak tahu
Call helpline pon x membantu jawapan
Sruh tggu 4 jam
4 jam aku tunggu tepi jalan semata2 nak cari line
Sampai sekarang masih kene reject
Bila tanya..careline sendiri tak tahu kenapa

Re: Port out rejected

Support
Posts: 1,030
Registered: ‎18-11-2016

Hi Hraisyah, Kami mohon maaf atas kesulitan yang dialami. :-( Sila PM ke inbox kami untuk bantuan lanjut. TQ 

Re: Port out rejected

Member
Posts: 2
Registered: ‎12-05-2021
Pm ke mana ?
Kalau help line digi tu..harini je 4 kali mcj..jawapan yg sama srh request lg..

Sorg cakap lg 4 jam bar hilang dh boleh tukar
Tiba2 ckp rejected plak
Menyusahkan betul

Re: Port out rejected

Member
Posts: 1
Registered: ‎15-06-2021
Portout from digi got rejected

Re: Port out rejected

Support
Posts: 5,261
Registered: ‎10-04-2015

Hi Nnasfn. Please resubmit your application and if it is rejected again, you can PM (inbox) us for checking.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!