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Port out rejected

Member
Posts: 2
Registered: ‎23-12-2019
Hi my port out application was rejected due to Old NRIC is incorrect. I wanted to change to Celcom and park under my father ‘s main line. Hence I changed my number to my father’s name a month ago at Digi centre. My number is 0149486885. Could you let me know what is the issue?
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Re: Port out rejected

Support
Posts: 3,927
Registered: ‎01-05-2015

Kindly resubmit the request with the new IC number ya, CSL713. TQ.

Have a pleasant day!

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Re: Port out rejected

Member
Posts: 2
Registered: ‎23-12-2019

Hi team,

 

Thank you for replying. So i just need to ask Celcom to resubmit the application with new IC number will do yeah? 

 

Thank you. 

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Re: Port out rejected

Support
Posts: 1,544
Registered: ‎18-07-2017

Yes, CSL713. Please submit a new application with the new NRIC.