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Port Out

Member
Posts: 2
Registered: ‎04-02-2021
Hai Digi,

Saya nak port out number 0109095054.

Tapi saya terima mesej ni dari Digi:

Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY.

Boleh saya tahu sebab permohonan untuk port out ditolak oleh digi.

Terima kasih.

Re: Port Out

Support
Posts: 6,181
Registered: ‎10-04-2015

Hi Shahrien. Rekod menunjukkan yang permohonan anda telah dihantar semula dan ia masih diproses. Pastikan akaun sentiasa aktif untuk proses diteruskan.

 

Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port Out

[ Edited ]
Member
Posts: 1
Registered: ‎05-02-2021

Saya pon ada masalah nk port out ni. Dh 2 kali submit 2 kali kena reject. Pls la susah sngt ke nk accept port out ni??? Kata x reply msg tp masalahnya saya dh reply. Call helpline pon sama je x membantu langsung. Tolong selesaikan masalah ni sebelum aduan ke SKMM dibuat. TQ

Re: Port Out

Support
Posts: 6,181
Registered: ‎10-04-2015

ms29. Hantarkan semula permohonan dan kalau masih ditolak, teruskan perbualan melalui PM (inbox) untuk semakan lanjut.

 

TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!