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Poor Reception @ Legoland & Genting Highland

Member
Posts: 3
Registered: ‎26-12-2016

Hi Digi,

 

Just to enquire, is it normal for Digi 4G or even 3G network to be rather poor specifically at Legoland (18-20th Dec'16)?

 

I have 2 SIM (Digi Prepaid Live) using both Samsung S7 Edge and Samsung Note 4. Both phone experienced the same poor network reception throughout Legoland (including Hotel Lobby).

 

When I mentioned poor, it was like single bar or nothing for H/H+ (keep on toggling between H & H+ & no network). We are not talking even about 4G yet. I have tried rebooting the phone several times and on network selection, it was so bad that I have to use manual selection (instead of automatic) on both phone to get on 1 bar (best). This is causing a drain on the phone battery life that keep on hunting for reception throughout the day.

 

I have tried my friend SIM (Hotlink) and it's like 3-4 bars all the time with 4G. So this should iron out phone issues.

 

Likewise for Genting Highland (23-25th Dec'16), outdoor reception is fine but indoor is rather spotty (4G - 2 bar at best). And it's H/H+ most of the time and once further indoor, it will drop to 1-2 bars. But definetly the reception is better than Legoland.

 

So is the poor reception a 1-time off thing or going to be permanent ?

 

Thanks

 

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Re: Poor Reception @ Legoland & Genting Highland

Support
Posts: 2,001
Registered: ‎01-12-2016

Kindly check your PM, Benggaboy. TQ