26-01-2021 06:15 PM
27-01-2021 07:18 AM
1- If you are using a Digi Postpaid account, you need to use it for at least 30 days. If less than 30 days, please try again on the 31st day.
2- If you are using a Digi Prepaid, make sure that your number is still active and have sufficient credit.
3- Switch your WiFi OFF and use Digi connection only.
4- If you are using a dual SIM phone, please use only your Digi SIM in the slot 1. Remove the other SIM card.
5- Clear all of your Play Store / App Store browsing history.
6- Try again after that.
Hope that helps.
28-01-2021 08:42 PM
No problem, it's our pleasure. Do let us know should the issue still persists after 30 days ya, TQ :-)
15-03-2021 07:20 AM