08-04-2016 05:35 PM
Dear Digi,
Please help to retrieve back my digi prepaid PUK number. I lost my sim card pack that contain the PUK num
08-04-2016 11:02 PM
@digiuser87, do you have MyDigi app or access to MyDigi website? You can retrieve your PUK code online. Alternatively, call Helpline at 0162211800 for assistance.
07-01-2017 11:45 AM
I have entered the wrong PUK and PIN number too many times, and it shows O attempts left. What do I do now?
07-01-2017 09:13 PM
@hlhy wrote:
I have entered the wrong PUK and PIN number too many times, and it shows O attempts left. What do I do now?
The SIM card will have to be replaced at a Digi Store, at a fee of RM10. Owner of the number needs to be present. Locate a nearby Digi outlet that provides SIM replacement here: http://new.digi.com.my/support/digi-store
10-12-2017 11:15 PM
11-12-2017 11:10 AM
@mut, you can get your PUK code on the SIM bracket or through MyDigi app/website. If you need further assistance to get your PUK number, you may contact Live Chat (10am-9pm).
08-03-2018 02:20 AM
11-03-2018 10:35 PM
11-03-2018 10:39 PM
Hi Wannboo, kindly send us a private message <here> including your mobile number for further checking. Thank you.
13-03-2018 11:52 PM