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PUK Number

Member
Posts: 3
Registered: ‎02-03-2016

Dear Digi,

 

Please help to retrieve back my digi prepaid PUK number. I lost my sim card pack that contain the PUK num

Re: PUK Number

Community Manager
Posts: 8,377
Registered: ‎20-04-2015

@digiuser87, do you have MyDigi app or access to MyDigi website? You can retrieve your PUK code online. Alternatively, call Helpline at 0162211800 for assistance.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: PUK Number

Member
Posts: 2
Registered: ‎07-01-2017

I have entered the wrong PUK and PIN number too many times, and it shows O attempts left. What do I do now?

Re: PUK Number

Community Manager
Posts: 8,377
Registered: ‎20-04-2015

@hlhy wrote:

I have entered the wrong PUK and PIN number too many times, and it shows O attempts left. What do I do now?


The SIM card will have to be replaced at a Digi Store, at a fee of RM10. Owner of the number needs to be present. Locate a nearby Digi outlet that provides SIM replacement here: http://new.digi.com.my/support/digi-store


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: PUK Number

mut Member
Member
Posts: 1
Registered: ‎10-12-2017
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Re: PUK Number

Community Manager
Posts: 8,377
Registered: ‎20-04-2015

@mut, you can get your PUK code on the SIM bracket or through MyDigi app/website. If you need further assistance to get your PUK number, you may contact Live Chat (10am-9pm).


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

0109626712

Member
Posts: 1
Registered: ‎07-03-2018
Vui lòng giúp lấy lại số PUK trả trước Digi của tôi. Tôi đã mất gói thẻ sim có chứa mã số PUK

Re: PUK Number

Member
Posts: 1
Registered: ‎11-03-2018
Please help to retrieve back my digi prepaid PUK number. I lost my sim card pack that contain the PUK num
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Re: PUK Number

Valued Contributor
Posts: 325
Registered: ‎01-02-2017

Hi Wannboo, kindly send us a private message <here> including your mobile number for further checking. Thank you.

Steam wallet code not receive

Member
Posts: 4
Registered: ‎13-03-2018

i just bought steam wallet from digi and it is not sending the code come. It even cost my credit inside. Please take it seriously.

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