PORTING OUT FROM DIGI

[Redzuan25]

I want to port out from digi. Already received the confirmation/validation message and replied "Y" but then my request got rejected by an SMS saying "Sorry, your request was rejected. One or more phone lines did not reply to our SMS Validation. Please call 0162211800 for help"

Why?
Please let me port out my number.

[Redzuan25]

Screenshot proof

[Digi_Zemi · Accepted solution]

Hi Redzuan25. Please ask your preferred telco to resubmit your application and should the issue persists, you may DM us for us to check further. Thank you.

[Redzuan25]

After resubmit my application, my request to port out was successful.

Problem solved.
Thank you Digi.

[Digi_Kobi]

Thanks for the update, Redzuan25.

[Mohdsufupan]

Can you help me resubmit my application.. step by step please. Im lost already 😓

[Digi_Kobi]

Please check your PM ya, Mohdsufupan. TQ.

[Snabilah1211]

I also faced the same problem. I cannot port out from Digi eventhough I already reply Y to the sms sent by Digi. I already asked the new telco to resubmit the request. Still waiting for the new port out validation message from Digi.

[Digi_Kobi]

We believe the port-out request for your number already completed, Snabilah1211.

Kindly refer to our response on your another post over here https://bit.ly/2GNfS5i

[semanjuti]

Status port out 0109224293