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PORT OUT REQUEST NOT SUCCESSFUL

Member
Posts: 1
Registered: ‎01-11-2020

Yesterday  I  have  apply to port out from DIGI to other telco . 

On 1/11/2020  at  around 2:30 pm  , I received sms from DIGI to confirm my request to leave DIGI within  given timeframe  before 1/11/2020 at 13:08:00.

Then I do reply Y to confirm my reuquest to leave DIGI.

Unfortunately I receive sms from DIGI saying that my request is not successful.

I have actually receive sms from DIGI after the timeframe given.

Later I called DIGI for furhter assistance but I dont know how to proceed with.

I need your assistance in order to solve this matter.

Looking forward for your  reply .

Thank you.

 

SMS from DIGI.jpg