Yesterday I have apply to port out from DIGI to other telco .
On 1/11/2020 at around 2:30 pm , I received sms from DIGI to confirm my request to leave DIGI within given timeframe before 1/11/2020 at 13:08:00.
Then I do reply Y to confirm my reuquest to leave DIGI.
Unfortunately I receive sms from DIGI saying that my request is not successful.
I have actually receive sms from DIGI after the timeframe given.
Later I called DIGI for furhter assistance but I dont know how to proceed with.
I need your assistance in order to solve this matter.
Looking forward for your reply .