21-03-2016 10:41 PM
Digi keep on deducting RM3 everyday. It says "Penggunaan internet anda tlh mencecah RM3*.Guna sebanyak RM5*lagi utk nikmati Internet PERCUMA sepanjang hari sehgga 12 tgh malam! *tidak termasuk GST".
I'm very sure , I didn't turn on my mobile data function on my phone & I'm very sure, i didn't subscribe to any Digi data plan recently. But why Digi keep on deducting RM3??
Solved! Go to Solution.
23-03-2016 09:00 AM
@KUMUTA1002, I suggest that you obtain assistance from Helpline (0162211800) for this matter. If you wish to avoid accidentally using data, you may request to turn off Pay-As-You-Use internet. Doing this will turn off the capability to use the internet if you are not subscribed to data plan, but once you have data plan, you can use the internet again.
23-03-2016 09:17 AM
17-07-2017 11:49 AM
We have successfully activated Stop Internet service to avoid future credit deduction to your line under the Data PAYU. After this, you will only connect to the Internet by having an active Internet package, not under PAYU ya.
24-12-2017 10:59 AM
Stop_Internet has been activated for your number, Izzulislam.