17-07-2020 07:29 PM
19-07-2020 12:18 PM
Hi Wchurchil81. Please check your phone settings especially under the Network Selections. Make sure that you have your 4G network enabled.
Should the issue persists, we'll further assist via the PM you've sent ya. Thank you.
19-07-2020 02:19 PM
Hi johanR81. Basically (depending on your phone model), it is under the phone settings >> Mobile Network >> Preferred Network Mode.