Only Edge network after switch to prepaid from Digi 80(LTE)

[Wchurchil81]

Hi,
I just switch to Digi Prepaid from Digi80. I noticed that i only getting Edge/H+ network only after switching to prepaid. When i am on Digi80, i can get LTE network. Same place same area same phone

[Digi_Zemi]

Hi Wchurchil81. Please check your phone settings especially under the Network Selections. Make sure that you have your 4G network enabled.

Should the issue persists, we'll further assist via the PM you've sent ya. Thank you.

[johanR81]

But how i do it

[Digi_Zemi]

Hi johanR81. Basically (depending on your phone model), it is under the phone settings >> Mobile Network >> Preferred Network Mode.