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Online reload failed

Member
Posts: 2
Registered: ‎11-03-2020

Hi, I can add a card but when reload value it says payment failed. I check my email and it says "Transaction not pass all security check"
I coud use the card previously to do reload. 
Now I can only use 3rd party and not enjoy the additional 10% bonus 

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Re: Online reload failed

Member
Posts: 2
Registered: ‎11-03-2020

I realised maybe the iOS app is having issues. I tried using computer web browser and the payment went through. Tried on app and failed again. Guess I'll have to use the computer for topups 

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Re: Online reload failed

Support
Posts: 1,657
Registered: ‎14-04-2015

loca1user, if the issue still persist till now, please PM us ur full name, phone number and the screenshot received for further assistance on this Smiley Happy