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Online Prepaid Reload Problem
Member
Member
Kuriffeu
Posts: 6
Registered: ‎06-06-2018

‎06-12-2019 12:29 AM

I reloaded RM30 on digi's website by online banking, and as my account was charged with RM30, the page proceeded to iPay88 but stuck at the "processing, please wait.." page. Until now it's still stuck there and not redirecting. I checked my balance and the RM30 reload hasn't been added. What should I do?
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Re: Online Prepaid Reload Problem
Support
Support
Digi_Zemi
Posts: 3,551
Registered: ‎10-04-2015

‎07-12-2019 09:51 AM

Hi Kuriffeu. If you still haven't received the credit and not being refunded, please PM one of us (the Supports) for further assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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