Online Payment failed

[YUVAANISHRAJAND]

How long its will take??

[Digi_Sha]

YUVAANISHRAJAND, rectification work is still in progress. We will try to update u here once we have any latest update on this ya

[Ilizyn]

I have done my payment on 11.11.19 unfortunately the payment was failed and my money was deducted. How could u help me to solve this issue?

[Digi_Zemi]

Hi Ilizyn. If the payment still hasn't being updated, please PM (inbox) one of us (the Supports) ya. Thank you.

[vmeii]

I have paid Rm30 via MyDigi apps on 5 dec 19 and my bank account have been deducted but digi email me saying that the payment is failed. I email digi about this matter. My digi is now barred. I cant use my number. I had to use home wifi and i have no line when i went out. Please let me know anything about this matter im so frustrated. I called digi helpline and nobody pickup for so long i had to cancel the call because i have works to do.

[Digi_Kobi]

vmeii, kindly PM us your phone number and payment amount <here> for further clarification, please. TQ.

[VenusWong]

Hi, my payment from Digi apps were failed and I already received email from Digi. But my bank still haven't received any refund, can help me check it?

[Digi_Sha]

VenusWong, please inbox us ur full name, phone number and ic number for verification and further assistance on this.

[Asterim]

I make a payment using maybank but it failed and i dont get my refund

[Digi_Sha]

Asterim, please PM us ur full name and number to check further on this. Tq.