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Re: Online Payment failed

Member
Posts: 4
Registered: ‎11-11-2019
How long its will take??
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Re: Online Payment failed

Support
Posts: 1,820
Registered: ‎14-04-2015

YUVAANISHRAJAND, rectification work is still in progress. We will try to update u here once we have any latest update on this ya

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Re: Online Payment failed

Member
Posts: 1
Registered: ‎14-11-2019
I have done my payment on 11.11.19 unfortunately the payment was failed and my money was deducted. How could u help me to solve this issue?
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Re: Online Payment failed

Support
Posts: 2,672
Registered: ‎10-04-2015

Hi Ilizyn. If the payment still hasn't being updated, please PM (inbox) one of us (the Supports) ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Online Payment failed

Member
Posts: 2
Registered: ‎10-12-2019
I have paid Rm30 via MyDigi apps on 5 dec 19 and my bank account have been deducted but digi email me saying that the payment is failed. I email digi about this matter. My digi is now barred. I cant use my number. I had to use home wifi and i have no line when i went out. Please let me know anything about this matter im so frustrated. I called digi helpline and nobody pickup for so long i had to cancel the call because i have works to do.
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Re: Online Payment failed

Support
Posts: 4,083
Registered: ‎01-05-2015

vmeii, kindly PM us your phone number and payment amount <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Online Payment failed

Member
Posts: 1
Registered: ‎10-02-2020
Hi, my payment from Digi apps were failed and I already received email from Digi. But my bank still haven't received any refund, can help me check it?
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Re: Online Payment failed

Support
Posts: 1,820
Registered: ‎14-04-2015

VenusWong, please inbox us ur full name, phone number and ic number for verification and further assistance on this.