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OM:60020

Member
Posts: 3
Registered: ‎22-08-2016
I got this error when activiting my music freedom.I have subscribed to live weekly
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Re: OM:60020

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

Music Freedom quota should have already been given upon subsciption of Prepaid Live internet plan. 


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Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

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Re: OM:60020

Member
Posts: 3
Registered: ‎22-08-2016
My musicfreedom quota is not been used

Re: OM:60020

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

Just to confirm, are you using the supported apps listed here? http://new.digi.com.my/apps/music-freedom


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: OM:60020

Member
Posts: 3
Registered: ‎22-08-2016
Yeah..thanks btw i called digi help line and digi engineers has solved this problem
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Re: OM:60020

Support
Posts: 1,113
Registered: ‎14-04-2015

Thanks for the update AAWafiy Smiley Happy