|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Not registered on network after Digi's power station short circuit

Member
Member
Posts: 3
Registered: ‎14-10-2017
Last 3 days , I haven't been able to regain any digi services after that issue even my friend had regained services. Changing sim card is not my top piriority

Re: Not registered on network after Digi's power station short circuit

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

@Bo wrote:
Last 3 days , I haven't been able to regain any digi services after that issue even my friend had regained services. Changing sim card is not my top piriority

Does it occur at other location as well?

Just as a check, was your prepaid expired or is still valid?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Not registered on network after Digi's power station short circuit

Member
Member
Posts: 3
Registered: ‎14-10-2017

My sim card is still valid and can be access thru my digi's app using wifi .  I'm still not registered  almost everywhere in Malaysia. Whenever I try to register to digi manually ,I instantly  didn't get any signal . Welp ...

Re: Not registered on network after Digi's power station short circuit

Member
Member
Posts: 3
Registered: ‎14-10-2017

My problem lies here

Re: Not registered on network after Digi's power station short circuit

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

Usually having the error of not being able to register on  network is due to terminated prepaid or faulty SIM card. Since your options have exhausted,  I think you next best option is to get a SIM card replacement. The occurance of network outage may have been a coincidence. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Not registered on network after Digi's power station short circuit

Member
Posts: 1
Registered: ‎05-01-2020
Having same problem like this but still get the same answer says no line at my place.. sad