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Accepted Solution

No registered on network

Member
Posts: 1
Registered: ‎31-07-2016

My old sim card 0149119546 had broken. I already get the replacement sim card, but when i try to use the new sim card it's prompted "no registerd on network". I tried manually find the network but failed. Thanks. Please help

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Re: No registered on network

Support
Posts: 2,995
Registered: ‎10-04-2015

We can't see any change of SIM card done to that number recently. Please re-visit the same Store you went to to get it changed. TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: No registered on network

Member
Posts: 3
Registered: ‎06-07-2017
I want to open My Old Digi SimCard .Now Can not registered on network.Please help me
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Re: No registered on network

Member
Posts: 3
Registered: ‎06-07-2017
Sorry I forget myvphone number It was 01131446978 It number need to active on network . please help Thank You
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Re: No registered on network

Member
Posts: 3
Registered: ‎06-07-2017
I need My Old SimCard Digi 01131446978 , switch on Network. please help.
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Re: No registered on network

Support
Posts: 2,101
Registered: ‎01-12-2016

Hi AungNan, we regret to inform you that we unable to reactivate the number once a Prepaid account has been terminated. :-(

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Re: No registered on network

Member
Posts: 1
Registered: ‎12-10-2017
Kindly help me. My digi number shows ' not registered on network' . the number is 01136678954. if not active, can u activate it back ? tq.
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Re: No registered on network

Support
Posts: 2,101
Registered: ‎01-12-2016

Hi Yessza,

 

Based on the record, the mobile number has already been terminated. :-( We wish to inform that we unable to retrieve and reactivate the number once a prepaid account has been terminated.

 

Thanks.

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Re: No registered on network

[ Edited ]
Member
Posts: 1
Registered: ‎28-11-2017
Hey i have the same problem. It said that it cant be connected to network. Can u check my account. My number 0143234428.

Muchly appreciated
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Re: No registered on network

Support
Posts: 809
Registered: ‎18-11-2016

Hi Muhamadhusni, 

 

As per checked, the number is still active in our system. Please try to reboot your device or you can swap to another device for a test. If the issue still persists,  please PM us via http://goo.gl/epyFn8 with your mobile number, full address and more info so that we can assist you further. Thanks