31-07-2016 05:29 PM
My old sim card 0149119546 had broken. I already get the replacement sim card, but when i try to use the new sim card it's prompted "no registerd on network". I tried manually find the network but failed. Thanks. Please help
Solved! Go to Solution.
01-08-2016 08:55 PM
We can't see any change of SIM card done to that number recently. Please re-visit the same Store you went to to get it changed. TQ
06-07-2017 05:25 PM
Hi AungNan, we regret to inform you that we unable to reactivate the number once a Prepaid account has been terminated. :-(
12-10-2017 11:46 AM
12-10-2017 11:55 AM
Based on the record, the mobile number has already been terminated. :-( We wish to inform that we unable to retrieve and reactivate the number once a prepaid account has been terminated.
28-11-2017 03:07 PM - edited 28-11-2017 03:15 PM
28-11-2017 05:01 PM
As per checked, the number is still active in our system. Please try to reboot your device or you can swap to another device for a test. If the issue still persists, please PM us via http://goo.gl/epyFn8 with your mobile number, full address and more info so that we can assist you further. Thanks