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No internet connection

Member
Posts: 1
Registered: ‎27-01-2016
My prepaid cant connect to internet. My number isn't blocked or something.

Re: No internet connection

Community Manager
Posts: 8,723
Registered: ‎20-04-2015

Here are the possible reasons for losing internet connection:
1. Zero credit on prepaid

2. Prepaid expired

3. Digi APN settings incorrect

4. Wrong SIM slot selected for internet, for dual SIM phone

5. Mobile data switched off

 

Does any of the above apply?


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