22-12-2020 02:21 PM
Dear Digi, on last Friday, out of sudden my phone pop-out a error message "no sim card installed". I tried to remove the SIM card from the SIM card tray and then put the SIM card back. And i make sure that the SIM tray closes completely and isn't loose. Then the problem remain. Then i tried to take my friend sim card & no error found. What can i do to get it fixed? Please advise. ThankYou.
23-12-2020 02:33 PM
Hi JTChai. Please PM (inbox) us your phone number for us to check on it first.
05-01-2021 08:12 AM - edited 05-01-2021 08:14 AM
Anyhow, i already went to kiosk for SIM Card replacement. BUT i still wish to know why my sim card cant detected out of sudden before i get a replacement? What is the issue? Please reply. ThankYou.
05-01-2021 11:56 AM
SIM card can deteriorate and be damaged beyond operation. This can be accelerated if the SIM card is subjected to physical stress or harsh environment. Some would try to clean the SIM card contacts with an eraser. Some failure are within the internals of the SIM card.
Just have the owner of the number, like yourself to get a replacement SIM when it fails.