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Accepted Solution

My number has been disabled.

Member
Posts: 1
Registered: ‎29-01-2018

My number has been disabled. How to re-activate it?

Re: My number has been disabled.

Community Manager
Posts: 8,792
Registered: ‎20-04-2015
If your prepaid has passed grace period and got terminated, the number cannot be recovered.
If you need to check whether has your prepaid expired past grace period, PM your name and number to one of our community support member. http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: My number has been disabled.

Member
Posts: 3
Registered: ‎11-10-2020
My number has been disabled. How to re-activate it?

Re: My number has been disabled.

Support
Posts: 2,984
Registered: ‎01-12-2016

Please check your inbox ya, Alifflaii. Thanks. 

Re: My number has been disabled.

Member
Posts: 5
Registered: ‎08-02-2021
My number 0165862922 has been disable, i cannot log in to digi app to pay the bil how to solve it ya!?

Re: My number has been disabled.

Member
Posts: 5
Registered: ‎08-02-2021
please reply my text
my no is 0165862922
can reactive my line?

Re: My number has been disabled.

Member
Posts: 1
Registered: ‎16-03-2021
My number 0107640304 also showing line is disabled.can you help to check why..iirc i,ve topup 2-3weeks ago

Re: My number has been disabled.

Support
Posts: 4,201
Registered: ‎14-04-2015

shamsay, please PM us ur full name and number to check on the status of ur number here ya

My number has been disabled.

Member
Posts: 1
Registered: ‎01-07-2021
What should I do ? I can’t open the app.

Re: My number has been disabled.

Support
Posts: 4,201
Registered: ‎14-04-2015

syazanazul, please PM us ur number, full name and full details of ur issue to check further on this. Tq.