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Re: My balance/credit still has not been added after top up

Member
Posts: 1
Registered: ‎11-11-2019

Today I just reload in total  Rm30.00 for 3 transactions for RM10.00 each, two transactions were using DiGi Apps and another one was via DiGi Reload page. All  3 transactions was a success and already deducted from my Maybank account and it says it has been transferred to Merchant account (something like that). But I never received massage & I check my DiGi apps for balance, no change.

My DiGi number is: +60149960721

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Re: My balance/credit still has not been added after top up

Member
Member
Posts: 1
Registered: ‎11-11-2019

Having the same issue here. Reloaded RM30 via Maybank2U option in MyDigi apps, money deducted from bank account but did not receive any credits. H/p: 60163210984

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Re: My balance/credit still has not been added after top up

Support
Posts: 3,751
Registered: ‎01-05-2015

Kindly PM us <here> if the reload amount still not updated to your number. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: My balance/credit still has not been added after top up

Member
Posts: 1
Registered: ‎24-03-2020
some error after im reload with digi app. until now my balance still not been added. tq
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Re: My balance/credit still has not been added after top up

Support
Posts: 1,974
Registered: ‎10-04-2015

Hi erinadeen. If you haven't received the credit you bought, please PM (inbox) us for further assistance ya. Thank you and stay safe!

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: My balance/credit still has not been added after top up

Member
Posts: 1
Registered: ‎26-03-2020
I have get my top up yet