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Re: My credit still has not been added after top up

Support
Posts: 4,036
Registered: ‎01-05-2015

kelvinaw, we believe the RM10.00 reload already updated to your number accordingly. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: My balance/credit still has not been added after top up

Support
Posts: 4,036
Registered: ‎01-05-2015

yeohmengsiang, please check your inbox. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: My balance/credit still has not been added after top up

Member
Posts: 1
Registered: ‎04-05-2020
My parent recently topped up RM30 via touch n go app, and the money has been deducted. I called my mother and she said it said it will top up after 30 minutes. That was 3+ hours ago. I still have not received any top-up.

Any solutions to this? Should I continue waiting until tomorrow?
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Re: My balance/credit still has not been added after top up

Support
Posts: 1,685
Registered: ‎14-04-2015

zactheira, please inbox/pm us the number if the credit is still not credited yet in ur account. Tq.