26-03-2019 07:06 PM
same case with me.
even i called digi helpline and they told me it is blocked but until today this fcking "Excel Learn Games" still keep charging me.
i dint subscribe it, it silently deduct my credit without notice , thanks god i check my credit regulary.
i dint even receive any sms / service, this is totally rip off.
i think digi side with their scam partner more than their customer.
btw i already emailed to gobindsingh and mcmc/ cfm, this kind of business mindset wont get u better , digi.
this is my case number if digi still bother CAS-12334360-K0N4
hope digi zaplap soon. sekian.
19-04-2019 11:07 AM
01133136406, kindly PM us your phone number <here> for further assistance, please. TQ.
I dont how to do it please teach me to unsubscribed this **bleep** excel games
01-05-2019 10:24 PM
I also have the same problem. Live chat representative mentioned able to refund in 5 working days. Also mentioned potential due to auto updates of third party apps which can cost charging to digi bills if you click on advertisement or notification to subscribe to this "Excel Learn Games". Anyway, i cross checked the apps updates history versus the time incur the subscription fees, Only these two apps are potential: Opera Mini from Opera and Candy Crush Soda from King. Not sure if all the person with these apps have this issue or not? The nearest apps after the time charging for the subscription (after the subscription, apps done updates is "HP Print Service Plugin" from HP. Any clues for highlighted apps were updated when the "auto deduct" occur?
04-05-2019 09:36 AM
digi representative is bull sh1tting u.
i'm using nokia105(no app store no 4g/3g no data) but i still kena this **bleep**.
i'm sure some digi insiders is leaking our info to those fcking leeching "3rd party company"
hope lapsap digi zaplap soon, sekian.
06-06-2019 05:55 PM
09-08-2019 10:44 AM
What is the Excel-Learn Games?
Just now I contact with digi live chat, I just realise Its been deduct RM15 from my account.
How to unsubscibe? Digi, please help and refund.
10-08-2019 08:09 AM
Yiee, kindly PM us your phone number <here> and a screenshot of the message from the said service for further clarification, please. TQ.
20-08-2019 10:56 AM
I see that you were the earliest to report this case. i encounter this same problem too and now it is Aug 2019 going to 2020.
Have your problem been settled?
I reported to digi helpline just now.