|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Main Quota detucted instead of unlimited 1 to7am

Member
Posts: 12
Registered: ‎24-05-2015
This is my second time to complaint this question..my unlimited 1-7 quota was suddenly became 5.1GB from 10GB,ok its fine...But when i want to use it,it detuct from my main quota and now my quota is 0GB..thanks to DiGi for ur good work
IMG_20161101_094029.jpg

Re: Main Quota detucted instead of unlimited 1 to7am

Community Manager
Posts: 840
Registered: ‎13-04-2015

Sorry for the delay in response...

 

As part of our system maintenance activity for better customer experience in the future, some customers with Off-Peak (1am-7am)* Quota will not be able to use their quota on 1st Nov 2016.

You will see 1 GB available balance when you check quota via *200# but unable to use it.

Our team is working hard to reinstate the Internet quota within the next 48 hours.

We regret the inconvenience caused.

 

Thank you.

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Main Quota detucted instead of unlimited 1 to7am

Member
Posts: 12
Registered: ‎24-05-2015
How do i get informed when you are done?