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MNP

Member
Posts: 7
Registered: ‎26-01-2017

good day,

 

this my second attemp to mnp from other prepaid telco to Digi. 

 

-got a digi sim card from digi store (RM10)

- have call  digi helpline request for mnp my number to digi. (26.01.2017)

- waitting sms from my current telco to port out.

 

Q1: how many days usually it take mnp number from other prepaid to digi prepaid?

Q2: if mnp to digi success, i want to my number on "Digi prepaid Best""

 

TQ

Re: MNP

Community Manager
Posts: 8,660
Registered: ‎20-04-2015

@Rootkit, MNP process can take up to 5 business days to complete. 

Even if you opted for Digi Prepaid Live  at Digi Store, you can change to Digi Prepaid Best on your own for free using *128# menu (one time conversion only).


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: MNP

Member
Posts: 7
Registered: ‎26-01-2017
Today I have call umobile service center : they ask me to call digi to resubmit my mnp.
I call digi helpline, they say will resubmit. My request to mnp.

#3rd time to mnp to digi. I hope this is my last time man
Highlighted

Re: MNP

SuperUser
Posts: 53
Registered: ‎15-04-2015

actually mnp to digi is the most easiest. i mnp via online . Smiley Very Happy 

Hope my post has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: MNP

Member
Posts: 7
Registered: ‎26-01-2017

there is no online link port in to digi prepaid. or maybe i overlook the digi site? can u provide the link.

 

still not getting sms from umobile premission to port out

Re: MNP

Member
Posts: 7
Registered: ‎26-01-2017
Done port in to DiGi today...thanks