MNP rejected due to NON FULFILLMENT OF CONTRACT OBLIGATION

Ngan1199 · ‎04-02-2017

Hi digi, i have tried to port out of digi a few times but still encountering problem, most recent is NON FULFILLMENT OF CONTRACT OBLIGATION. My prepaid is from 2003, validity till today, remainder value is 0.71cents. No internet obligations whatsover. What could be the problem? Please advise. TQ

MrOctopusK · ‎20-04-2015

@Ngan1199, do you have any internet add-on currently subscribed on your account?

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Ngan1199 · ‎04-02-2017

Thank you for your reply, no internet add ons whatsoever, i have called CS last night, it seems that my first name and last name got mixed up in the registration 14years ago. Thanks for your reply anyway.

Digi_Zemi · ‎10-04-2015

Hi @Ngan1199. You may re-submit your network switching request. If there's no more issue, your new account will be activated anytime, usually within 1~2 days only. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

MNP rejected due to NON FULFILLMENT OF CONTRACT OBLIGATION

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Re: MNP rejected due to NON FULFILLMENT OF CONTRACT OBLIGATION

Re: MNP rejected due to NON FULFILLMENT OF CONTRACT OBLIGATION

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