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Last 4 Digit ID Required

Member
Posts: 3
Registered: ‎27-12-2016

Calling CS just to report my problem and boom another problem appear

Still need last 4 last digit id to continue to talk to cs

Where do i find this 4 LAST DIGIT ID..My last 4 digit number? Not even close? Last 4 digit IC?

Dont you think this make user more unsatisfied with the service?

 

Call 0162211800 from my digi number > 4 = Talk to cs > 2 = Pilihan Lain > Masukkan 4 Digit Terakhir Nombor ID anda diikuti butang #

 

 

Re: Last 4 Digit ID Required

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

That would be the last 4 digit of your NRIC.

 

These procedure are in place to enhance security in your favour.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Last 4 Digit ID Required

Member
Posts: 3
Registered: ‎27-12-2016
Nope....already try....after more than 10 try it is my pin number... Smiley Sad

Re: Last 4 Digit ID Required

Member
Posts: 1
Registered: ‎31-12-2016

What pin number? 

Re: Last 4 Digit ID Required

Member
Posts: 3
Registered: ‎27-12-2016
Your sim pin number. 4 digit..you can check in my digi apps

Re: Exchange Digi Network

Member
Posts: 1
Registered: ‎28-07-2017

I have changed celcom network into digi network 2 days ago. and now my celcom is no line.

i have put simcard digi, waiting in this 6 hours still no line  & cant used.

Plz give me feedback ASAP.

Re: Exchange Digi Network

Support
Posts: 4,748
Registered: ‎01-05-2015

MissFlo92, please PM us your phone number <here> for further assistance. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

What's 4 digit id number

Member
Posts: 1
Registered: ‎06-03-2018
How to get id number?

Re: What's 4 digit id number

Support
Posts: 990
Registered: ‎18-11-2016

Hi Manan54, are you having the same issue when you called to our helpline 0162211800 ask for the 4-digits ID? If yes, you just need to enter the last 4 digit of your NRIC before transfer to our friendly consultant. Smiley Happy 

Re: Last 4 Digit ID Required

Member
Posts: 1
Registered: ‎28-04-2018
What is 4 digit id? Pls help me