27-05-2020 11:00 PM
Yeah, true and I noticed especially during at night 8pm until midnight, always dced from my game because so-called "high-peak" usage. What I don't freaking understand is only when playing online games have this kind of problem, while youtube-ing or facebooking have no problem at all.
28-05-2020 08:39 PM
KimchiTofu, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused
We also regret to inform u that the unusually high usage has caused internet connection slowness recently. It may take time to resolve this, thus we seek your patience and kind understanding on this issue
05-06-2020 08:08 PM
Living in KL centre (Chow Kit Area) , cant even have a maximum signal strength even it showsing full signal strength in my area. The speed is incredibly slow and unstable. Huge dissapointment .
07-06-2020 12:49 PM
Hi LHP. For assistance, please follow the steps provided by Digi_Sha as in the above reply ya. Thank you.