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Re: Internet very slow

Member
Posts: 1
Registered: ‎27-05-2020

Yeah, true and I noticed especially during at night 8pm until midnight, always dced from my game because so-called "high-peak" usage. What I don't freaking understand is only when playing online games have this kind of problem, while youtube-ing or facebooking have no problem at all. 

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Re: Internet very slow

Support
Posts: 1,684
Registered: ‎14-04-2015

KimchiTofu, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad

 

We also regret to inform u that the unusually high usage has caused internet connection slowness recently. It may take time to resolve this, thus we seek your patience and kind understanding on this issue
 

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Re: Internet very slow

Member
Member
Posts: 1
Registered: ‎05-06-2020

Living in KL centre (Chow  Kit Area) , cant even have a maximum signal strength even it showsing full signal strength in my area. The speed is incredibly  slow and unstable. Huge dissapointment .

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Re: Internet very slow

Support
Posts: 2,520
Registered: ‎10-04-2015

Hi LHP. For assistance, please follow the steps provided by Digi_Sha as in the above reply ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!