|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Internet very slow

Support
Posts: 4,112
Registered: ‎14-04-2015

Faradila1009, untuk bantuan selanjutnya ke atas perkara ini, mohon PM kami isu selengkapnya lokasi dan nombor phone anda ya. Tq.

Re: Internet very slow

Member
Posts: 1
Registered: ‎25-02-2021

My broadband slow since last month.

 

My account : 1100069714452

 

thanks

Re: Internet very slow

Support
Posts: 5,054
Registered: ‎01-05-2015

mstins, kindly PM us <here> the full address where you're having this issue, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

Re: Internet very slow

Member
Posts: 4
Registered: ‎25-02-2021
hey..please check connection for 0199910037..already 2 days internet very slow suddenly..i pay 100/month so please dont do this to me..u said maintainance at 15th july only..now speed only in kbps..call helpline no answer..chat in app also no answer..please fix asap..dont make your customer like this..inform us before do something like this..

Re: Internet very slow

Member
Posts: 4
Registered: ‎25-02-2021
hey..please check connection for 0199910037..already 2 days internet very slow suddenly..i pay 100/month so please dont do this to me..u said maintainance at 15th july only..now speed only in kbps..call helpline no answer..chat in app also no answer..

Re: Internet very slow

Support
Posts: 650
Registered: ‎06-12-2019

Hi. Please try to restart your device and on/off flight mode. If no changes, when it is possible for you, please use/download our latest MyDigi app for your smartphone, tap on the Menu option on the top left section> Support> Network Coverage to lodge an official case for further investigation. Thank you.